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Help Page

General Info

About Professional Mentoring

Getting Started

I-Messenger

Chat Rooms

Mentoring Matches

Video Profile

Searching

What is Advance Mentoring?
Advance Mentoring is an online community where people interested in Business Mentoring can connect with one another to build and maintain lasting Business Mentoring relationships.

How does it work?
With Advance Mentoring, you can create your profile and place your advertisement into our database as a Mentee, a Mentor, or both. Then you are ready to start searching for your Mentee or Mentor and to begin building your Mentoring relationships.

How much does it cost?
During our launch, Advance Mentoring is completely free. After the launch, some memberships will remain free, but other upgraded memberships will require a subscription.

What is the story behind the logo?
The logo is representative of a gyroscope. The balance involved between each ring is what keeps the gyroscope together. The large outer ring represents the Mentor and the inner ring the Mentee: both rings work together towards the same goal.

 


About Professional Mentoring:

Professional Mentoring is Mentoring between an experienced person, the Mentor, and a less experienced one, the Mentee, for the main purpose of developing the Mentee professionally in his or her chosen profession. Includes Mentoring for and from those in school for advanced degrees such as masters and doctorate in law, medicine, business, science, and the arts.

This also includes those in school: for example a college senior looking for direction of selecting and applying to Med School would be helped by a current Med School student. A Mentor will be able to bring a more tested view of the business world, often several years working in an industry, learning all the features and intricacies that make it work

Professional Mentoring spans all professions and industries, allowing you to find someone who fits your needs. Although the relationship is directed at helping the Mentee succeed in his/her career through goal setting and business enrichment from her Mentor, the learning often goes both ways. For example, a Mentor who has been a lawyer for 30 years and is an expert at litigation might not also be proficient at database or spreadsheet creation, something the Mentee may be able to help with.

 


Getting Started

What is “My Email”?
Once you have registered with Advance Mentoring, My Email is your own personal private messaging system which enables you to communicate with other Advance Mentoring Members. A unique feature to Advance Mentoring Private Messaging is that the private messaging system is setup to mimic your own personal email account. Not only can you send and receive and unlimited number of messages to other users, but the mimic system also allows you to hold messages in your inbox as well as review messages which you may have sent previously.

Why Can’t I login?
Be sure to check that your Username and Password are correct. If you have forgotten your password, click on the “Forgot Password” link under the login boxes. A copy of your Username and Password will be sent to the email account you originally registered with. If this still does not fix the problem, contact us at Support@AdvanceMentoring.com with the subject line “Lost Password”. Be sure to include your Advance Mentoring Username in the body of your email and we will resolve the problem as fast as possible.

Why Should I Invite Friends?
If you feel that you are enjoying the Advance Mentoring experience, click on the “Invite Friends” button, and enter in the email addresses of friends or members of your business network who you feel could benefit as much as you have from the Advance Mentoring experience.

Private Messaging
The Private Messaging system is intended to give you, the User, another tool for connecting with other Advance Mentoring Members. The Private Messaging System can be accessed when you have logged into your account by clicking on “My Email”.

I cannot send private messages.
There are three reasons for this; you are not registered and/or not logged on, for one reason or another we have disabled private messaging for the entire site, or we have prevented you individually from sending messages. If it is the latter case you should contact us immediately at Support@AdvanceMentoring.com to rectify this problem.

I keep getting unwanted private messages.
In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, send an email to Support@AdvanceMentoring.com with the subject line “Unwanted PM” and then the sender’s Advance Mentoring username. For example,

To: Support@AdvanceMentoring.com
Subject: Unwanted PM; JohnDoe2

Be sure to include a copy of the unwanted message in your email to us, as well as your explanation of the situation, and the course of action you feel would be appropriate. We will take this under heavy consideration in determining the best course of action against the accused user. In most cases, users who are found to be sending unwanted private messages will have their ability to send private messages for a period to be determined on a case by case basis.

I have received a spamming or abusive email from someone on the Advance Mentoring website.
We are sorry to hear that. The email form feature of this site includes safeguards to try to track users who send such posts. You should email us with a full copy of the email you received at Support@AdvanceMentoring.com and it is very important this include the headers (these list details of the user that sent the email). We then can take action to settle the matter.

 


I-Messenger

The Instant messenger gives you a private chat facility for other members that are logged in to the Instant Messenger. When launched, it will display a list of members online. Select the member you wish to message by clicking their username. This action will display a message box for you to enter a message. Click an emoticon to enter it at any point in your message and press send to message the user. Although you can communicate with several people simultaneously, only the member you are messaging will see your message.

Why do some members appear to be online when they are not?
This is minor problem, although it does occur regularly. This happens because members who used the I-Messenger did not properly log out. Usually this is caused by the fact that the member simply closed the I-Messenger window instead of logging out. To logout and sign off from the I-Messenger properly, make sure to click the logout button in the upper right hand corner of your friend's window. How do I see what other members are online besides those on my friends list?

At any given time, there are other Advance Mentoring Members online and using the I-Messenger, besides those who you have already added to your buddy list. To view these other members, click on the “View All Members” button on the Your Friends window.

 


Chat Rooms

The chat room is for members to communicate on either a personal or community level Click the chat room button on the left-hand menu and the chat room you will automatically be logged into the chat room using your username. Simply enter your message in the blue box and press send to display your message to other users. If you prefer to communicate on a one-to-one basis, double-click the username in the list on the right to display a private chat window that can only be seen by you and the person you are communicating with.

 


Mentoring Matches

Your Mentoring Matches is a list of other Mentees or Mentors who are registered with Advance Mentoring that you have come across in a search before and have saved the search to your Mentoring Matches. The purpose of this is so that you can keep track of Mentees or Mentors you may have come across during a search and would possibly be interested in starting a Mentoring relationship with. To add some one to your Mentoring Matches list, when your click on a members profile after performing a search, at the bottom of the profile click on “Add to Mentoring Matches”. To view this list in the future, login to your account and click on the “Mentoring Matches” button at the top of the page.

 


Video Profile

How do I upload a video Profile?
To upload your video profile to Advance Mentoring, login to your account and click on the “My Information” button at the top of the page. Once there, click on the “Add Media” button at the top of the right column. Scroll to the bottom of the page and click on browse to select the video file you wish to upload. Press the “Update Now” button and your video has been uploaded. Can I change my video profile after it has been uploaded?

To change or remove your video profile after it has been uploaded, login to your account and click on the “My Information” button at the top of the page. Once there, click on the “Add Media” button at the top of the right column. Scroll to the bottom of the page and select the video you wish to remove by checking the remove box to the right. When finished, click the “Update Now” button.

What types of video files does the site support?
The Advance Mentoring website currently supports both AVI and MPEG video files. Support for Real Media and QuickTime Movie files coming soon.

 


Searching

There are several criteria upon which you can search. These include the person’s age, state of residence, industry, and whether the profile includes a photo. If you are a Mentee seeking a Mentor then search for ‘Mentors'. If you wish to see only profiles with photos then click the 'Photo Ads Only' box. You can quickly move through the regions box by pressing the '-' (dash) on your keyboard. If you wish to find an individual member, you may type their username directly into the 'Username' text box and click search.

Why does my search return zero results?
There are a lot of factors that could be causing this to occur. The most likely reason is that your search criteria do not match the information provided by Advance Mentoring Members. Try your search again with broader criteria. If the problem persists, contact us at Support@AdvanceMentoirng.com and we will remedy the problem as soon as possible.

How do I contact someone after locating them in the search?
At Advance Mentoring, there are several ways you can go about this. Whether it is through our forums, a private message, the community chat room or through our instant messaging system, contacting other users is easier than ever.

Haven’t found the answer to your question here?
Email us at Support@AdvanceMentoring.com, or discuss it with other members of the Advance Mentoring community.

 

 

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